Wacom BAMBOO PEN AND TOUCH Manuel d'utilisateur télécharger pdf (Page 54)

Contents Index

Contents

Index

PROBLEMS WITH YOUR BAMBOO?

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do

the following:

1. If the tablet driver failed to load properly, first perform the recommended action in any error message

that may appear on your screen. If that does not solve the problem, review the troubleshooting

procedures in this chapter.

2. Look in the troubleshooting tables

. Your problem may be described there and you can try the solution

offered.

3. Open the tablet Read Me file and look for any information updates.

4. Test your tablet and pen (if equipped). See testing your tablet

5. If you are having a compatibility conflict between Bamboo and a new hardware or software

product, see obtaining driver downloads

for information on downloading an updated software driver.

Wacom periodically updates the software driver to maintain compatibility with new products.

6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.

7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact

Wacom for technical support. See technical support options

and the Read Me file for information on

where to obtain support for your region.

Testing your tablet

Testing a pen

Troubleshooting tables

Technical support options

Obtaining driver downloads

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Wacom BAMBOO PEN AND TOUCH Manuel d'utilisateur Page 54