Installation Guide & Hardware ManualModel: DTK-2100
Table of contentsPage 8Ordering parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Avail
Unpacking your CintiqPage 9UNPACKING YOUR CINTIQCarefully unpack and place all items on a stable surface. Verify that contents are complete. The pr
Unpacking your CintiqPage 10SETTING UP THE CINTIQ STANDPlace the stand on your desktop or work surface. Make sure the stand is stable and will not t
Unpacking your CintiqPage 11UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAYRemove any packing materials from the back of the display unit and cabling.M
Unpacking your CintiqPage 12ADJUSTING THE DISPLAY INCLINETo adjust the display incline, face the front of the Cintiq pen display and grasp it on the
Unpacking your CintiqPage 13ADJUSTING ROTATIONTo adjust rotation, grasp Cintiq by the main body and rotate the unit to the desired position; it will
Your Cintiq interactive pen displayPage 14YOUR CINTIQ INTERACTIVE PEN DISPLAYAfter the Cintiq pen display is safely mounted on the Cintiq stand, take
Your Cintiq interactive pen displayPage 15REAR VIEWImportant: Always store the interactive pen display on the Cintiq display stand or in its original
Your Cintiq interactive pen displayPage 16PEN FEATURESImportant: Only use a pen that is compatible with Cintiq, such as the pen that shipped with the
InstallationPage 17INSTALLATIONThe computer treats the interactive pen display as two separate devices (the display and the pen tablet). Therefore,
Wacom Cintiq® 21UXInstallation Guide & Hardware ManualVersion 1.0, Rev A1910Copyright © Wacom Co., Ltd., 2010All rights reserved. No part of this
InstallationPage 18STEP 1: DISPLAY INSTALLATIONIn this step, Cintiq is installed as a display on your system.Important: Never connect or disconnect t
InstallationPage 19DISPLAY CABLING DIAGRAM– A –DVI/VGA switchRear panel of computerVideo cardDVI or VGA– C –DC input– B –DVI-I connectorTo connect to
InstallationPage 207. Next, turn on your computer.For Windows: The interactive pen display will automatically install as a default monitor. To iden
InstallationPage 218. As necessary, configure the display control panel settings for the proper size and color resolution. See the “Product specific
InstallationPage 22STEP 2: PEN TABLET INSTALLATIONIn this step, Cintiq is installed as a pen tablet.USB CABLE INSTALLATIONPlug the USB connector into
InstallationPage 23SOFTWARE INSTALLATIONImportant: You MUST install the Wacom driver software for correct pen-on-screen functionality.Save your work
Working with your CintiqPage 24WORKING WITH YOUR CINTIQAs you work with Cintiq, you can rest your hand lightly on the display screen, just as if it w
Working with your CintiqPage 25Tips:If the rotation lock screws are attached to the back of Cintiq, they must be removed before Cintiq can be rotated
Working with your CintiqPage 26USING THE GRIP PENThe pen is cordless, battery-free, and senses the amount of tilt and pressure you exert upon it.HOLD
Working with your CintiqPage 27POSITIONING CLICKING To position the screen cursor, move the pen slightly above the Cintiq display screen without touc
Introduction and overviewPage 1INTRODUCTION AND OVERVIEWThe Wacom® Cintiq® interactive pen display combines the benefits of a Liquid Crystal Display
Working with your CintiqPage 28DRAGGING USING THE SIDE SWITCHThe pen is equipped with a DuoSwitch. This switch has two programmable functions that c
Working with your CintiqPage 29USING THE PEN HOLDERAn integrated pen holder is located at the back of the pen display. The pen holder is a handy fea
Working with your CintiqPage 30PEN DISPLAY CONTROLSTo improve your workflow in graphics or other applications, the Cintiq pen display features Expres
Working with your CintiqPage 31USING THE EXPRESSKEYSPress individual keys to perform frequently used functions or keystrokes. ExpressKeys can also b
Working with your CintiqPage 32Here are a few ideas for using the ExpressKeys:• Set a pair of keys to commonly used keystrokes, such as [ and ] t
Working with your CintiqPage 33The Touch Strip default setting states are as listed below. See the electronic Software User’s Manual for details on
CustomizingPage 34CUSTOMIZINGAfter mastering the basics of using your Grip Pen on the Cintiq interactive pen display, you may want to customize the w
CustomizingPage 35CUSTOMIZATION BASICSThis manual covers only the basics of customizing Cintiq. For detailed information see the Software User’s Man
CustomizingPage 36CALIBRATING CINTIQYou must calibrate the pen display to align the screen cursor with the position of the pen on the display screen.
CustomizingPage 37ADJUSTING PITCH AND PHASE (VGA ONLY)Some computers and video cards may not allow the auto-sync function to fully work when Cintiq i
Precautions on use and handlingPage 2PRECAUTIONS ON USE AND HANDLINGTo ensure the safe usage of your product, be sure to follow all instructions, cau
CustomizingPage 38ADJUSTING THE DISPLAYFACTORY PRESETS, AUTO-SYNC, AND USER SETTINGSFactory presets: For optimal display quality, set your video card
CustomizingPage 39Menu options are available when you open the On Screen Display (OSD).OSD POSITION options include:•VERTICAL. Adjusts the vertical
CustomizingPage 40SCALING options include:FULL. Resizes the image to fill the whole screen.ASPECT. Resizes the image to fill as much of the screen
CustomizingPage 41POWER SAVINGCintiq conforms to VESA power saving guidelines.When used with a Display Power Management Signaling (DPMS) compliant co
TroubleshootingPage 42TROUBLESHOOTINGMost of the time your interactive pen display will work flawlessly. But if you are having trouble, Wacom recomm
TroubleshootingPage 433. Verify that the tablet portion of Cintiq and the Grip Pen are working:• Press the pen tip against the display and verify tha
TroubleshootingPage 44TESTING CONTROLS AND INPUT TOOLSIf the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a g
TroubleshootingPage 45TESTING THE TOUCH STRIPS1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each Touch Strip.
TroubleshootingPage 46TESTING A PEN1. While observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the display screen.
TroubleshootingPage 47DISPLAY TROUBLESHOOTINGIf you encounter problems with the display portion of your Cintiq, refer to the following tables; your p
Precautions on use and handlingPage 3USAGE HANDLING WarningOnly use a power adapter specified for use with your Cintiq. If a different type of power
TroubleshootingPage 48An ‘out of range’ message appears briefly on your display screen.• The input signal frequency is incorrectly set or not compat
TroubleshootingPage 49VGA PROBLEMSThe display ripples or flickers. • Open the OSD menu and select the AUTO ADJUST option. Then, if necessary, manual
TroubleshootingPage 50PEN TABLET TROUBLESHOOTINGIf you encounter problems with the tablet portion of your Cintiq, see the following tables. Your pro
TroubleshootingPage 51The eraser selects everything or will not stop erasing.Open the Wacom Tablet control panel and go to the ERASER tab. Move the
TroubleshootingPage 52The pen side switch does not work. Be sure you are using the pen that originally came with your interactive pen display, or an
TroubleshootingPage 53The line you are drawing does not line up with the location of the screen cursor.To function properly, some applications requir
TroubleshootingPage 54WINDOWS-SPECIFIC PROBLEMSYou suspect the Cintiq preferences may be corrupted, or want to make certain that all settings are at
TroubleshootingPage 55MACINTOSH-SPECIFIC PROBLEMSAt startup, a dialog box appears telling you that either the driver failed to load or the pen displa
TroubleshootingPage 56Ink does not work correctly with the pen display.There may be a problem with the Ink preferences. Remove the damaged preferenc
TroubleshootingPage 57TECHNICAL SUPPORT OPTIONSIf you have a problem with your Cintiq pen display, first check the Installation section in this guide
Precautions on use and handlingPage 4WarningIf the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is a
TroubleshootingPage 58OBTAINING DRIVER DOWNLOADSWacom periodically updates the software driver for the tablet portion of the interactive pen display
AppendixPage 59APPENDIXThis section contains tips on caring for your Cintiq, instructions on how to uninstall the software, your license and warranty
AppendixPage 60REPLACING THE PEN TIPThe pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. If your interacti
AppendixPage 61OPTIONAL DISPLAY CONFIGURATIONSAfter mounting the pen display unit on the Cintiq stand, you can rotate the pen display to a variety of
AppendixPage 62USING AN ALTERNATE MOUNT OR STANDCintiq can be attached to any mount arm or stand conforming to the VESA 100 standard.Mounting screws
AppendixPage 634. Next remove the four attachment screws from the cable cover plate and lift the plate away from the pen display unit.5. Place the ca
AppendixPage 646. Taking care not to dislodge the bearing stopper from the hub section, position the two halves of the bearing hub together around th
AppendixPage 65PEN AND DIGITAL INK CAPABILITIES IN WINDOWSMicrosoft Windows 7 and Vista provide extensive support for pen* input. When using the int
AppendixPage 66ABOUT THE WINDOWS TABLET PC INPUT PANELThe Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to d
AppendixPage 67UNINSTALLING CINTIQFollow the appropriate procedure below to remove the Wacom driver software and Cintiq interactive pen display from
Precautions on use and handlingPage 5CautionDo not expose Cintiq to high voltage electrostatic discharges or to a build-up of an electrostatic charge
AppendixPage 68PRODUCT SPECIFICATIONSGENERAL SPECIFICATIONSDimensions (W x D x H) 561 x 421 x 47.8 mm (22.10 x 16.59 x 1.88 in), excluding center bea
AppendixPage 69DISPLAY Display panel a-Si active matrix TFT LCD (IPS type)Screen size 21.3 in, 432 x 324 mm (17.0 x 12.8 in)Aspect ratio 4 : 3Number
AppendixPage 70PEN TABLETDISPLAY STANDPOWER ADAPTERGRIP PEN (MODEL KP-501E-01)Reading technology Electro-magnetic resonance technologyActive area 432
AppendixPage 71PRODUCT INFORMATIONTo learn more about your interactive pen display and how to take full advantage of the many pen and digital inking
AppendixPage 72AVAILABLE PARTS AND ACCESSORIESDESCRIPTION PART NUMBERGrip Pen. Sensitive to pressure and tilt, the Grip Pen is an all-purpose tool f
AppendixPage 73For a list of other available parts and accessories, visit the Wacom web site for your region. For order information see “Ordering pa
AppendixPage 74RADIO AND TELEVISION INTERFERENCEThe equipment described in this manual generates, uses, and can radiate radio-frequency energy. If i
AppendixPage 75INDUSTRY CANADA (CANADA ONLY)Industry Canada, Class B“This Class (B) digital apparatus complies with Canadian ICES-003”“Cet appareil n
AppendixPage 76WARRANTY(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)LIMITED WARRANTYWacom warrants the product, to the original consumer pur
AppendixPage 77WARRANTY SERVICE IN THE U.S.A. AND CANADATo obtain Warranty service within the U.S. or Canada contact:Wacom Customer Care CenterPhone:
Table of contentsPage 6TABLE OF CONTENTSINTRODUCTION AND OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppendixPage 78LICENCE WARRANTY CONDITIONS(EUROPE, AFRICA AND MIDDLE EAST)SOFTWARE LICENCE AGREEMENTImportant customer informationThe scope of delive
AppendixPage 79The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of fraudulent b
AppendixPage 80Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection with the purchas
AppendixPage 81CINTIQ EXCHANGE POLICY(EUROPE, AFRICA AND MIDDLE EAST)Should your Cintiq Interactive Pen Display become defective during the warranty
GlossaryPage 82GLOSSARYActive area. The area of the pen display where your pen is detected.Application-specific settings. Pen display tool and tabl
GlossaryPage 83Nib. The replaceable pen tip.Pen mode. A method of positioning the screen cursor. Wherever you place your pen on the interactive pe
IndexPage 84INDEXAccessoriesavailable 72ordering 71Auto-sync 38Calibration, of pen display 36CE declaration 75Cintiqcaring for 59uninstalling 67worki
IndexPage 85troubleshooting 47uninstalling 67user settings 38using an alternate mount 62working with 24Pen holder, using 29Pen tabletgeneral problems
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Table of contentsPage 7CUSTOMIZING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
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WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH1311 SE Cardinal Court Europark Fichtenhain A9Vancouver, WA 98683 47807 KrefeldU.S.A. GermanyTelephone:
Installation Guide & Hardware ManualWacom Co., Ltd. UE-0440
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